Plan Your Move

Loading and Moving Day

Your items are packed and ready to be loaded.  The day before moving day, you will be called by our Good & Fair Customer Care to schedule move times and discuss any last minute details.

Good & Fair knows how important it is to protect your home, so we use runners and special padding throughout the house to avoid any damage to carpeting, flooring, doorways and molding during the move-out.  We will also use stretch wrap or padding to protect upholstered furniture or any other furniture that can cause damage to other items.

Our loading team will load your goods onto the moving truck using strapping if necessary.  Once the van is loaded, you will be asked to sign your Bill of Lading (shipping contract) to confirm agreed upon services, schedules, selected valuation coverage and to authorize the transport of your household goods being moved.

Delivery Day

It is your responsibility to be present on delivery day.   Be sure to have your payment ready, as payment is required upon delivery, unless other billing arrangements were made in advance.  Accepted method of payments include cash, cashier’s check, traveler’s check, personal checks, credit card (with prior approval) or money order.

As the driver unloads each item, carefully inspect each item for damage and check it off the driver’s original inventory form.  If any item is damaged or missing, you must identify the missing items and/or note the damage on the driver’s inventory.  This is required if a claim is filed and settlement is to be made.  After unloading, you will be asked to sign the inventory form.  Before you sign, be sure that you accompany the driver for one last inspection of your shipment and your residence.  Your signature indicates that you have received your articles in the same condition (unless noted) as when they were picked up by Good & Fair for transportation.